diff --git a/utilities/utils.py b/utilities/utils.py
index 11750e7..a328b87 100644
--- a/utilities/utils.py
+++ b/utilities/utils.py
@@ -82,6 +82,9 @@ async def submit_score(
     else:
         config_category = category
 
+    # capping to 12 characters because runescape names are 12 characters long.
+    user = user[:12]
+
     # create score tuple for either time or int
     # define sort index
     if highscores_config["categories"][config_category]["is_time_record"]: