From 0a839dd6bd0366d29497799e0f6a7b01716f335b Mon Sep 17 00:00:00 2001 From: Orondruin Date: Mon, 2 Sep 2024 18:38:56 -0500 Subject: [PATCH] tweaks to moderators guidelines --- messages/chat-moderation-guidelines/1.txt | 2 +- messages/chat-moderation-guidelines/2.txt | 2 +- 2 files changed, 2 insertions(+), 2 deletions(-) diff --git a/messages/chat-moderation-guidelines/1.txt b/messages/chat-moderation-guidelines/1.txt index 2974adf..067ff63 100644 --- a/messages/chat-moderation-guidelines/1.txt +++ b/messages/chat-moderation-guidelines/1.txt @@ -12,7 +12,7 @@ After an issue is resolved, please send screenshots to council so that proper re Chat Moderators should feel free to review and reference <#935776613096915005> as needed. *Answer the door* -When a new clan member joins as a guest (usually from a social media post) they won't make a grand entrance. Instead, it's up to the Chat Moderators (and Clan Recruiters) to "lay down the red carpet" and make them feel warm and welcomed. Once you confirm who sent them our way, try to make a quick effort to officially welcome them to the clan chat. +When a new clan member joins as a guest (usually from a social media post) they won't make a grand entrance. Instead, it's up to the Chat Moderators (and Recruitment Officers) to "lay down the red carpet" and make them feel warm and welcomed. Once you confirm who sent them our way, try to make a quick effort to officially welcome them to the clan chat. Feel free to send a screenshot of joining to a council member or post in <#666426416337911818> if you have access. diff --git a/messages/chat-moderation-guidelines/2.txt b/messages/chat-moderation-guidelines/2.txt index af1a24e..453a684 100644 --- a/messages/chat-moderation-guidelines/2.txt +++ b/messages/chat-moderation-guidelines/2.txt @@ -1,6 +1,6 @@ *Don't leave people hanging* Nobody likes asking a question or saying Hello and getting completely ignored by the clan. It's common for people to not reply while bossing, afk, or on another tab, we can't all respond to every message every time. And often we may not have the answer to the question being asked. - *Regardless, it's critical that the person asking the question gets some sort of response.* Even if it's just, "Sorry, I don't know."Chat Moderators maintain a priority to make sure everyone seeking engagement in clan chat receives at least some responsiveness. +*Regardless, it's critical that the person asking the question gets some sort of response.* Even if it's just, "Sorry, I don't know. "Chat Moderators maintain a priority to make sure everyone seeking engagement in clan chat receives at least some responsiveness. *Add depth* It's great to get into deep conversation in this mostly anonymous space. Get into Real Talk by asking questions such as, "What was your thought process like?" or "Why did you decide to do that?" Try to understand one another as if you were reaching through your screen to touch the other person's soul.